
Romford, Brentwood & East London
HIU servicing
A heat interface unit that is never looked at loses hot water performance slowly enough that nobody notices until it is bad.
- Over 10 years in the trade, WRAS, G3 and heat pump qualified
- A price before anything starts
- Send a photo of the fault and we will know what to bring
What it is
HIU servicing in Brentwood and Romford
The commonest thing we find in an unserviced heat interface unit is a strainer full of debris off the building's system. It restricts the flow, the plate heat exchanger cannot get the heat across, and the hot water goes lukewarm. People put up with that for years and assume the unit is worn out.A service is the strainers out and cleaned, the plate heat exchangers checked for scale and fouling, the actuator driven through its range, both circuits tested on heating and on hot water, the valves checked for passing, and the flow temperature read against what the building is actually sending.We work on Danfoss, Ideal, Worcester, Caleffi, V-therm, Evinox, Inta and more. Tell us what is on the badge and we will know what we are coming to. Get a free quoteHow we do it
- 1Tell us the make and the block
The badge on the front, and whether it is one flat or several. That decides the price and what we bring.
- 2We isolate the flat
Valves off at the riser so nothing is worked on live.
- 3Strainers out and cleaned
This is the one that usually explains poor hot water.
- 4Exchangers, actuator and controls
Both circuits tested, the actuator driven through its range, the flow temperature read.
- 5We tell you what we found
In plain words, with anything worth watching flagged before it becomes a breakdown.
Want a price for hiu servicing?
Tell us what needs doing and we will tell you what it takes. No obligation, and nothing starts until you have agreed the price.
Past work
Real results
Our own photographs of our own jobs.

Send a photo and get an answer
Tell Anthony what you can see and he will tell you what it needs.
What our customers say
Anthony is amazing! We haven’t had heating in 4 and a half months and have had 3 previous engineers visit to try and fix it. Big thank you to Anthony for fixing it so quickly on his visit.
Anthony our engineer was amazing! Sorted out issue quickly and efficiently. Very polite and friendly!! Was a pleasure meeting you mate.
The plumber was really good. He fixed the HIU that was leaking. Now it doesn’t leak anymore, and everything works perfectly. He did a great job!
Other work we do
HIU repair
No hot water, no heating, a leak under the unit, or a code on the display. Telling us what it is doing saves a visit.
Read moreHIU replacement
If you live in a flat on communal heating, the unit in your cupboard is a heat interface unit, and replacing one is a different job from anything in a house.
Read moreRadiators
A radiator added, moved, swapped for a towel rail, or balanced so the back bedroom finally warms up.
Read moreLeaks
A leak you can see, a stain on a ceiling you cannot explain, or a meter that keeps turning with everything off.
Read moreDrainage
A sink that drains slowly, a gully that backs up in heavy rain, or waste pipework that has never run properly.
Read moreToilets
Fitted, swapped, or the one that has been running quietly into the pan since the spring.
Read moreSinks and taps
Taps that drip, taps that have seized, and basins and sinks swapped without wrecking the worktop.
Read moreCylinders
G3 unvented qualified. Cylinders installed and replaced, vented and unvented, and the small parts on them that fail quietly until there is no hot water.
Read moreHeating controls
Thermostats, programmers and smart heating, fitted and actually set up rather than left on the default.
Read moreFrequently asked questions
Questions about this work
What does a service cost?
£130 for a single property. £120 each for up to 5 properties, and £100 each for 5 to 10 properties, when they are done in the same visit.
How often should it be done?
Ask the managing agent first, because some buildings require it annually and some do not. Where nobody has ever looked at it, the first service usually makes a noticeable difference.
My hot water has gone lukewarm.
That is the classic blocked strainer. It is a service, not a new unit, and that is worth knowing before anyone quotes you for one.
Do you work on gas boilers?
No. We are not Gas Safe registered and we do not work on gas appliances.
How do we get started?
Call 07444 756220 and speak to Anthony, or send a message on WhatsApp to the same number. You can also email monganplumbingandheating@yahoo.com. Include the property postcode and a short description of what needs attention.
What if the heating or hot water has stopped?
Tell us what has changed and any fault code on the display, and have a look at what the pressure gauge reads. If there is water coming out of the unit, turn the water off at the stopcock and ring us. A photo of the display saves a lot of guessing.
Call us for your instant no-obligation quote
Tell us what needs doing and we will tell you what it takes. No obligation, and nothing starts until you have agreed the price.
Get in touch
Tell us what is happening and where the property is. A photo of the unit, the fault code or the leak answers more than a paragraph does.
The plumber was really good. He fixed the HIU that was leaking. Now it doesn’t leak anymore, and everything works perfectly. He did a great job!
Good HIU service, knows his staff well and very quick and the gentleman even helped fixed error code on ambiente heating system, which was not part…
